Pet Grooming

Hi everyone! I am Jenn, owner/groomer of What The Pup! I have been dedicated to the pet grooming industry since 2009. What began as a part-time job as a bather quickly blossomed into a lifelong passion and career. Through hard work, continuous learning, and a deep love for animals, I advanced to salon management and, in 2022, proudly took over ownership of What The Pup!—the very place i have called home since 2018.

I never imagined when I first started in the grooming industry that my path would one day lead to owning my own salon. Today, I bring that same humility and passion to every pet that i care for. My mission is to ensure that every dog and cat not only looks their best but also feels safe, comfortable, and genuinely cared for during their time at the salon.

The relationships built at What The Pup go far beyond a grooming appointment. Each pet becomes family, and their owners quickly do too. I am deeply grateful for the trust my clients place in myself and my team are always excited to welcome both new and familiar faces through our doors! 

Hi, I’m Courtney! I’ve had a love for animals for as long as I can remember, so it was never a question that I’d end up in the pet industry—it was just a matter of finding my place in it. I started my grooming career in 2011 as a bather and quickly worked my way up to grooming. A few years in, I was offered a position as a veterinary technician and decided to give it a try. I learned so much during that time, especially about health, safety, and handling—but ultimately, I found myself missing the creative and hands-on connection that grooming offers.


Since returning to grooming full time, I’ve developed a special interest in behavior and training. While I mostly work with my own dogs, I use what I’ve learned every day to better connect with the dogs on my table—especially those who are anxious, young, or need a little extra time to feel safe.


Now, as salon manager, I focus on creating a calm, welcoming environment where every dog can have a positive experience. I’m constantly continuing my education, exploring new techniques, tools, and products to offer the best care possible. Whether it’s helping a dog feel more comfortable or adding a creative touch to their groom, I truly love what I do—and I’m so grateful to call this my career. 
 

My journey in grooming began on horse farms, where I cared for and trained horses—but it was the many dogs on those farms that sparked my passion for dog grooming. What started as a love for animals turned into a fulfilling career, and for the past 14 years, I’ve worked in professional salon settings, perfecting my craft and helping dogs look and feel their best.

Over the years, I’ve had the privilege of managing multiple grooming salons and training new groomers, sharing my knowledge and love for the work. I’ve also fostered many dogs, giving me a deep understanding of different breeds, temperaments, and needs.

I take pride in giving each dog a personalized grooming experience, paying close attention to detail to ensure every haircut suits the individual dog’s personality and style. My goal is always to create a calm, caring environment and deliver a groom that makes tails wag and owners smile.